Privacy Policy

Last updated: January 2026

1. Introduction

At Tiki Taka Casino UK ("we", "our" or "the Company"), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our website tikitaka-bet.co.uk and related services.

By using our services, you accept the practices described in this policy. We recommend reading this document carefully and contacting us if you have any questions. Your privacy is our priority and we work continuously to protect your personal data.

2. Information We Collect

2.1 Information provided directly

  • Registration data: full name, date of birth, email address, phone number, postal address and country of residence
  • Identity verification: official ID document, up-to-date proof of address, banking information for KYC verification
  • Payment data: credit/debit card information, PayPal accounts, banking details for withdrawals
  • Communications: chat history with support, emails, communication preferences

2.2 Information collected automatically

  • Technical data: IP address, browser type, operating system, device used
  • Usage data: pages visited, games played, betting history, session time
  • Cookies and similar technologies: unique identifiers, user preferences (see our Cookies Policy)

3. How We Use Your Information

We use the information collected for the following purposes:

  • Create and manage your user account
  • Process deposits, withdrawals and transactions
  • Verify your identity and comply with legal obligations (KYC/AML)
  • Provide customer support and resolve queries
  • Send communications about promotions, bonuses and updates (with your consent)
  • Detect and prevent fraud, money laundering and illegal activities
  • Improve our services and personalise your experience
  • Comply with legal and regulatory requirements

4. Legal Basis for Processing

We process your personal information based on:

  • Contract performance: to provide our services according to the Terms and Conditions
  • Legal obligation: to comply with anti-money laundering laws, age verification and gambling regulations
  • Consent: to send marketing and promotional communications
  • Legitimate interest: to prevent fraud, improve services and ensure security

5. Data Sharing

We may share your information with:

  • Service providers: payment processors (PayPal, banks), KYC verification providers, hosting services
  • Game providers: Red Tiger, Relax Gaming, Playson, BGaming for game operation
  • Regulatory authorities: when required by law or for investigations
  • Professional advisors: lawyers, auditors, consultants under confidentiality obligations

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement technical and organisational measures to protect your information:

  • 256-bit SSL encryption for all communications
  • Secure storage on security-certified servers
  • Restricted access to personal data only to authorised personnel
  • Continuous system monitoring to detect vulnerabilities
  • Security incident response procedures

7. Data Retention

We retain your personal information while your account is active and during the period required by law (minimum 5 years after account closure to comply with anti-money laundering regulations). After this period, data is deleted or anonymised securely.

8. Your Rights

You have the right to:

  • Access: request a copy of your personal information
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request deletion of your data (subject to legal obligations)
  • Portability: receive your data in a structured format
  • Objection: object to processing for direct marketing
  • Withdrawal of consent: withdraw your consent at any time

To exercise these rights, contact our Data Protection Officer.

9. International Transfers

Your information may be transferred and stored on servers located outside the UK. In such cases, we ensure adequate safeguards exist to protect your information in accordance with this policy and applicable legislation.

10. Minors

Our services are exclusively intended for persons over 18 years of age. We do not intentionally collect information from minors. If we discover that we have collected data from a minor, we will proceed to delete it immediately.

11. Changes to this Policy

We may update this Privacy Policy periodically. We will publish any changes on this page with the "last updated" date. We will notify you of significant changes by email or through a notice on our website.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:

  • Email: privacy@tikitaka-bet.co.uk
  • Live chat: available 24/7 on our website

Data Protection Officer (DPO): dpo@tikitaka-bet.co.uk